YOUR QUESTIONS ARE IMPORTANT TO US,
WE ARE HERE TO HELP

Do I need to make a time commitment about how many hours I need my Virtual Assistant at the outset?

To make sure we ring-fence the number of hours you need from us, we ask for an estimate of how many hours you need. We can review and evolve this regularly with you.

Once agreeing to support from a Virtual Assistant do I need to sign a contract?

Yes once we have agreed the number of hours monthly that you need, we have a contract that we ask you to sign before we start working together

How does the ‘pay-as-we-work’ concept work?

Your dedicated Virtual Assistant will use mobile technology to track the amount of time she/he works for you. We will just invoice you for the hours worked, rounded up to the nearest 15 minute increment.

When will I be invoiced for my Virtual Assistant and what are the terms?

You will be issued with an invoice at the end of every month, the payment terms are 14 days.

What hours will my Virtual Assistant work?

Core hours are 9am – 5pm weekdays, anything outside of this will need to be agreed with your virtual resource and will be charged at time and a half.

How much does it cost to have a Assistant?

Our prices start from £30 per hour plus VAT

If you don’t find the information you need, please just ask, we are here to help you, click here to contact us.

Still need help? Send us an email!

For any other questions, please email us at wendy@wendyjohnstoneltd.co.uk or call us on 07721 500048

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